FAQ

"What does the 1 year guarantee cover"

All purchased materials are covered by a 1 year manufacturing warranty.

We guarantee all of the work we carry out for 1 year against workmanship error.

Any problems within the guarantee period, please feel free to get in touch to discuss. 

"Do you supply the materials"

This is entirely optional, it's usually dependent on the work required & any personal design & product choices you have made.

This will always be fully discussed & agreed prior to the work commencing. 

We can assist with all design & material choices.

We offer our purchase trade discount to you where available.

"The job involves Gas/Electrical work"

This is a regular occurance for us.

We use fully qualified local tradesmen.

Arranging a tradesman for you is entirely optional, if you have other arrangements please just let us know.

Any work carried out or aftercare service, etc will be between you and the tradesman.


"Why choose us"

DBS checked all clear (previously known as a CRB) Please beware of companies & tradesmen not disclosing this information to you.

We offer a clean & tidy service & respect your home as you do, no mess, no stress.

Customer satisfaction is our top priority.


  

"How do i pay"

Cash

All major debit & credit cards

Cheque

Bank transfer

Always discussed and agreed prior to work commencing.

Any questions?

Have we missed something or do you have any further questions? Please get in touch and let us know.

We will be happy to help.